FAQ

Product FAQ

Yes, this inverter support pure off grid running for islands.

Yes, the inverter can work with three phase meter and will get power for the other two phases and give compensate to the other two phases. For example: Phase A Load:500w, Phase B Load:600w, Phase C Load:700w, then inverter will output 500+600+700=1800w in phase A. In some countries, the export power of phase A will compensate the cost of phase B and phase C, so please contact the power company before install a three phase meter.

You can enable charge priority in the monitoring system and then the solar will used to charge battery first, the battery will not discharge until load shedding, this function is usable for the area where always has load shedding.

Yes, a external control box (please check with your installer or distributor if you need it) is needed, and your generator should support external control function. The generator will be automatically started when battery voltage is lower than the cut-off value or there is charge request or stop charge flag is set.

Please check

(1) CAN cable connection is connected to the right COM port,

(2) If you have make the parallel communication cable yourself, please make sure you have make the right cable, otherwise, it will interrupt the Wi-Fi communication.

You can monitor and configure the inverter by local connection that is available in the Huayu Portal APP.

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